Shipping Customer Overview

Shipping Customer Published Rates Flow


Shipping Customer generates a rate in order to get a list of published rates.

A Shipping Customer selects a rate for their shipment from a list of qualified Service Providers based on the following: 

  • price point
  • pick up and delivery times 
  • service expectations 

After a Shipping Customer selects a rate, the listing is put on hold until the Service Provider confirms and accepts the booking.

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